RETURNS & EXCHANGES
We want you to be completely satisfied with your Just Like Laura's purchase. If for any reason you are not completely satisfied, you may return your purchase for a full refund of the purchase price less your shipping and handling cost. We will gladly accept unworn merchandise in its original condition within 14 days of receipt. Shipping and handling cost are not refundable and Just Like Laura's is not responsible for return shipping. Returns must be pre-paid and shipped via an insured delivery provider (USPS, UPS, or FedEx). It takes 10-12 business days to process your return. Credit for your returned item(s) will be refunded back to your account in the same form of payment in which it was received. The credit should appear on your next statement. You will receive an email confirming the completion of return processing.
If you have received the incorrect item or the item was damaged upon arrival it will be repaired or replaced at no cost. Claims must be made within 7 days of receipt.
For all incorrect item returns or replacements please email us at firstname.lastname@example.org.
All sale merchandise is final sale.
We cannot offer merchandise exchanges. If you would like one item in place of another, simply return your original purchase by following the above return guidelines and place a new order for the item you would like.
Shipping will be through USPS Mail and every order will have a $5 flat rate.
Please see our product care below for suggestions on how to keep your jewelry in its very best condition.
In the case of jewelry being damaged over time, we are able to offer repairs for a fee. Charges are assessed once the item for repair has been received and evaluated. To request repairs, please email us at email@example.com for an assessment (if you include an image and description of the item to be repaired in your email we may be able to assess the repair charge and estimated time before you send it in.)
Please note that if merchandise is missing pieces, or has damaged areas, we will do our best to re-create the item to its original state.
Just Like Laura's is not responsible for shipping and handling charges. Merchandise must be shipped via an insured delivery provider (USPS, UPS, or FEDEX).
To keep all merchandise in its original form, it is best to remove jewelry at night before sleep and keep from direct contact with oils, lotion and water.